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Strict & Hassle-Free Returns – Contact Required First
At HEAVENLY BABY BLISS, your satisfaction is important, but returns are strictly controlled to ensure safety, hygiene, and quality for all our customers.
Return Eligibility:
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You must contact us first at info@heavenlybabybliss.com before returning any item. Returns without prior authorization will not be accepted.
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Products must be returned within 30 days of delivery.
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Items must be unused, in original packaging, and in the same condition as received.
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Certain hygiene-sensitive items (like mattresses, bath products, or opened baby items) are non-returnable.
Return Process:
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Contact our support team with your order number and reason for return.
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Wait for our return authorization and instructions before sending the product back.
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Ship the product using a trackable shipping service. Returns sent without authorization will be refused.
Refunds:
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Refunds are issued to the original payment method only after the returned item has been inspected and approved.
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Allow 5–7 business days for the refund to process.
Exchanges:
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Exchanges are allowed for items of equal or lesser value, only after prior authorization and subject to stock availability.
Shipping Costs:
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Customers are responsible for return shipping fees, unless the item is defective or damaged.
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Original shipping fees are non-refundable.
Important: All returns and exchanges must be pre-approved by our team to protect both the buyer and the product quality. Contact info@heavenlybabybliss.com before taking any steps.